Vault Group

Real Estate Solutions

VAULT GROUP AR LLC

MASTER SERVICE AGREEMENT


This Master Service Agreement ("Agreement") is entered into by and between Vault Group AR LLC, a Florida limited liability company ("Vault Group," "Company," "we," "us," or "our"), and the individual or entity purchasing, accessing, or using any product or service offered by Vault Group ("Client," "you," or "your"). This Agreement governs all purchases, access, participation, and use of any products or services offered by Vault Group AR LLC, regardless of platform, payment processor, delivery method, or point of sale.

By purchasing, accessing, or using any product or service offered by Vault Group AR LLC, Client knowingly and voluntarily agrees to be legally bound by this Agreement, whether or not Client has read or reviewed it in full.

1. Scope of Services

Vault Group AR LLC provides educational, informational, coaching, consulting, and mentoring services for informational purposes only. Such services may include digital products, downloadable materials, prerecorded or live online courses, group coaching calls, subscription-based programs, one-on-one coaching sessions, consulting services, mentoring engagements, and related content or access. The specific services purchased by Client are those described at the time of purchase. Vault Group AR LLC reserves the right to adjust delivery methods, platforms, schedules, or formats as reasonably necessary without constituting a breach.

2. Digital Delivery and Completion of Performance

Client acknowledges that all products and services are delivered electronically or live via in person or online events. Digital products are deemed fully delivered immediately upon successful payment and access being granted. Access to live sessions (whether in person or via digital means), recordings, proprietary portals, or materials constitutes full performance by Vault Group AR LLC for purposes of this Agreement.

3. Payment Authorization and Third-Party Processors

All fees are due in full at the time of purchase. Payments may be processed through third-party payment processors including, without limitation, Stripe, Fanbasis, Whop, ACH networks, wire transfer systems, or any successor platforms. Client expressly authorizes Vault Group AR LLC and its payment processors to charge the payment method provided. Client acknowledges that Vault Group AR LLC does not control and is not responsible for the policies, systems, or dispute procedures of any payment processor.

4. No Refund Policy; Waiver of Chargebacks

ALL SALES ARE FINAL. CLIENT ACKNOWLEDGES AND AGREES THAT ALL PAYMENTS MADE TO VAULT GROUP AR LLC ARE NON-REFUNDABLE AND NON-TRANSFERABLE UNDER ALL CIRCUMSTANCES. NO REFUNDS, CREDITS, REVERSALS, CANCELLATIONS, OR CHARGEBACKS SHALL BE PERMITTED FOR ANY REASON, INCLUDING BUT NOT LIMITED TO DISSATISFACTION, FAILURE TO PARTICIPATE, FAILURE TO ATTEND SESSIONS, CHANGE IN CIRCUMSTANCES, OR ALLEGED LACK OF RESULTS.

Client expressly agrees not to initiate any chargeback, payment dispute, or payment reversal through Stripe, Fanbasis, Whop, any bank, credit card issuer, or financial institution. Client acknowledges that doing so constitutes a material breach of this Agreement and fraudulently misrepresents the nature of the transaction given that services and/or digital goods are delivered immediately and are irrevocable.

5. Chargeback Defense Acknowledgment

Client acknowledges and agrees that this Agreement, combined with proof of access, login records, digital delivery logs, call attendance records, email confirmations, and platform usage data, constitutes conclusive evidence of delivery, acceptance, and authorization for purposes of any payment processor dispute. Client agrees that Vault Group AR LLC may submit this Agreement and related records to Stripe, Fanbasis, Whop, or any financial institution as evidence in response to any chargeback or dispute.

Client further acknowledges that payment disputes are not a substitute for cancellation or refund rights and expressly waives any claim that the transaction was unauthorized, misleading, or undelivered.

6. Technical Access Issues

In the event Client experiences a verified technical issue accessing Company-controlled digital content, Client must notify Vault Group AR LLC or their assigned sales representative in writing within a reasonable time. While no refunds will be issued, Vault Group AR LLC will use commercially reasonable efforts to restore access where feasible.

7. No Guarantees or Representations of Results

Client expressly acknowledges and agrees that Vault Group AR LLC makes no representations, warranties, promises, or guarantees, express or implied, regarding outcomes, results, success, income, profits, revenues, business performance, funding availability or approvals, credit approvals, credit limits, profitability, or the achievement of any specific financial, personal, or business objective. Client understands and agrees that all examples, illustrations, projections, testimonials, case studies, statements regarding past performance, or references to potential outcomes are provided for general informational and educational purposes only and do not constitute assurances, predictions, or guarantees of future results.

Client further acknowledges that results vary materially based on numerous factors beyond the control of Vault Group AR LLC, including but not limited to Client's experience, effort, implementation, decision-making, market conditions, third-party actions, and external economic factors. Client accepts full and sole responsibility for all decisions, actions, omissions, and outcomes arising from or related to participation in any product or service and expressly assumes all risks associated therewith. Vault Group AR LLC shall have no responsibility or liability for Client's results, lack of results, losses, or alleged damages of any kind.

8. Educational Nature and Professional Disclaimers

All products, services, materials, and communications provided by Vault Group AR LLC are for educational and informational purposes only. Nothing provided constitutes legal advice, financial advice, investment advice, tax advice, accounting advice, or professional advice of any kind. Vault Group AR LLC is not acting as Client's attorney, accountant, financial advisor, fiduciary, or licensed professional. Client is solely responsible for consulting appropriate licensed professionals.

9. Third-Party Referrals and Disclaimer of Responsibility

Vault Group AR LLC may recommend or refer Client to third-party service providers, including but not limited to companies assisting with business formation or compliance such as Prime Corporate Services. Client acknowledges that any such referral does not constitute an endorsement, partnership, joint venture, or agency relationship. Vault Group AR LLC does not control and is not responsible for third-party services, advice, pricing, outcomes, or conduct. Any engagement with a third party is solely between Client and the third party.

10. Indemnification and Defense

Client agrees to indemnify, defend, and hold harmless Vault Group AR LLC, its members, managers, officers, employees, contractors, affiliates, agents, and representatives from any and all claims, demands, losses, damages, liabilities, costs, and expenses, including attorneys' fees, arising from Client's participation in any product or service, reliance on information provided, dealings with third parties, breach of this Agreement, or violation of law.

11. Intellectual Property Rights

All content, materials, recordings, videos, audio, written materials, templates, and digital assets are proprietary and constitute the exclusive intellectual property of Vault Group AR LLC. Client is granted a limited, non-exclusive, non-transferable license for personal use only. Unauthorized reproduction, distribution, sharing, resale, recording, or exploitation is strictly prohibited.

12. Limitation of Liability

To the maximum extent permitted by law, Vault Group AR LLC shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities. The total cumulative liability of Vault Group AR LLC shall not exceed the amount paid by Client for the specific product or service giving rise to the claim.

13. Mandatory Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to this Agreement, the products or services provided, or the relationship between the parties shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules then in effect. Arbitration shall be conducted by a single arbitrator, in English, and shall take place in the State of Florida. Judgment on the arbitration award may be entered in any court of competent jurisdiction. Client expressly waives the right to file or participate in any court action, jury trial, or class action against Vault Group AR LLC.

14. Waiver of Class Actions and Representative Claims

Client agrees that all disputes shall be brought solely in Client's individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

15. Force Majeure

Vault Group AR LLC shall not be liable for delay or failure in performance caused by events beyond its reasonable control, including acts of God, internet outages, platform failures, government actions, labor disputes, or illness.

16. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-laws principles.

17. Severability

If any provision of this Agreement is held unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement; No Oral Modifications

This Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous agreements or representations. No oral statements shall modify this Agreement. Any amendment must be in writing and executed by Vault Group AR LLC.

19. Binding Acceptance

Client acknowledges that purchase, access, or continued use of any product or service constitutes binding acceptance of this Agreement and creates a legally enforceable contract.


SUPPLEMENTAL ENFORCEMENT, CHARGEBACK, AND INTELLECTUAL PROPERTY PROTECTION PROVISIONS

20. Liquidated Damages for Chargebacks and Payment Disputes

Client acknowledges and agrees that initiating a chargeback, payment dispute, or payment reversal through any payment processor, bank, credit card issuer, or financial institution, after receiving access to any digital product or service, constitutes a material breach of this Agreement and causes Vault Group AR LLC damages that are difficult or impossible to quantify with precision, including administrative costs, processor penalties, increased risk scores, reputational harm, and loss of processing privileges.

Accordingly, Client agrees that in the event Client initiates or assists in initiating any chargeback, dispute, or reversal in violation of this Agreement, Client shall be liable for liquidated damages in an amount equal to the full amount of the disputed charge, plus an additional administrative fee of one thousand dollars ($1,000.00) or the maximum amount permitted by law, whichever is less, as a reasonable pre-estimate of damages and not as a penalty. Client agrees that Vault Group AR LLC may charge this amount to any payment method on file or pursue collection through arbitration or other lawful means.

Client further agrees that this liquidated damages provision is fair, reasonable, and proportionate given the nature of the services provided and the immediate delivery of digital goods and access.

21. Intellectual Property Ownership; Recording Prohibition; Injunctive Relief; Media and Likeness Waiver

Client acknowledges and agrees that all content, materials, information, communications, training materials, methodologies, frameworks, processes, strategies, presentations, documents, templates, videos, audio files, recordings, livestreams, screenshots, transcripts, chat logs, written materials, digital assets, and any other works or materials created, provided, displayed, transmitted, or made available by Vault Group AR LLC in connection with any product or service, whether delivered live or prerecorded, whether delivered orally, visually, digitally, or in written form, and whether created before, during, or after Client's participation (collectively, the "Company Materials"), are and shall remain the sole and exclusive property of Vault Group AR LLC.

Client expressly acknowledges that all video recordings, audio recordings, livestream recordings, screenshots, screen captures, transcripts, replays, archived sessions, edited clips, derivative works, and compilations of any coaching calls, group sessions, one-on-one sessions, trainings, events, or communications are proprietary works owned exclusively by Vault Group AR LLC, regardless of whether Client appears in, participates in, or contributes to such recordings. Client acquires no ownership interest or rights in any such recordings or Company Materials by virtue of participation, payment, or contribution.

Client is expressly prohibited from recording, copying, reproducing, capturing, photographing, screenshotting, downloading, duplicating, distributing, transmitting, publishing, sharing, reselling, sublicensing, or otherwise exploiting any Company Materials or any live or recorded session, in whole or in part, by any means, whether now known or later developed, without the prior express written consent of Vault Group AR LLC. Any unauthorized recording or use constitutes a material breach of this Agreement and an infringement of Vault Group AR LLC's intellectual property rights.

Client acknowledges and agrees that any unauthorized use, reproduction, recording, distribution, resale, sublicensing, disclosure, or exploitation of the Company Materials or recordings would cause immediate and irreparable harm to Vault Group AR LLC for which monetary damages alone would be inadequate. Accordingly, Client agrees that Vault Group AR LLC shall be entitled to immediate injunctive and equitable relief, including temporary restraining orders, preliminary injunctions, and permanent injunctions, without the necessity of posting bond or proving actual damages, in addition to any other remedies available at law or in equity. Client expressly waives any argument that such relief is inappropriate, excessive, or unavailable.

Client further irrevocably grants Vault Group AR LLC a perpetual, worldwide, royalty-free, fully paid, sublicensable, and transferable right and license to use, reproduce, modify, edit, adapt, publish, distribute, display, perform, and create derivative works from Client's name, likeness, image, voice, audio recordings, video recordings, photographs, digital images, written statements, testimonials, chat contributions, and any other identifying or expressive content captured or submitted in connection with Client's participation in any product or service, whether captured live or recorded, for any lawful business purpose, including marketing, promotional, educational, training, archival, and commercial purposes, in any media now known or later developed, without further notice, approval, compensation, or attribution.

Client expressly waives any right to inspect or approve any finished product, recording, or use in which Client's likeness, image, voice, or content appears, and waives any right to royalties, compensation, or other consideration arising from such use. Client further releases and forever discharges Vault Group AR LLC from any and all claims, demands, causes of action, or liabilities arising out of or related to the use of such materials, including claims for invasion of privacy, right of publicity, defamation, or misappropriation.

The provisions of this Section shall survive the termination or expiration of this Agreement and remain in full force and effect indefinitely.

22. Preservation and Use of Electronic Evidence

Client expressly acknowledges and agrees that Vault Group AR LLC may collect, preserve, and use electronic records, including but not limited to access logs, login timestamps, IP addresses, email confirmations, platform activity records, call attendance logs, recording access metrics, and payment confirmations, for purposes of contract enforcement, arbitration proceedings, and payment processor dispute resolution.

Client consents to the use and disclosure of such records to payment processors, arbitration administrators, attorneys, collection agencies, or other third parties as reasonably necessary to enforce this Agreement or defend against any dispute, chargeback, or claim.

Client consents and agrees that all calls between Vault Group AR and Client shall be recorded for customer service training and for the benefit of the Client to have a recording of training sessions.

23. Stripe, Fanbasis, and Platform Evidence Authorization

Client expressly acknowledges that Vault Group AR LLC may submit this Agreement, together with proof of payment authorization, proof of delivery, access records, email confirmations, platform screenshots, and usage data, as conclusive evidence in any dispute, inquiry, or investigation conducted by Stripe, Fanbasis, Whop, or any other payment processor or financial institution.

Client expressly waives any claim that such submissions violate privacy rights, data protection rights, or contractual obligations, and agrees that such evidence accurately reflects the transaction and Client's acceptance of the terms governing it.

24. Waiver of Claims Based on Failure to Read or Review

Client expressly waives any claim, defense, or argument that this Agreement or any portion thereof is unenforceable due to Client's failure to read, review, understand, or seek clarification of its terms prior to purchase. Client acknowledges that the opportunity to review this Agreement was provided prior to completion of the transaction and that acceptance was voluntary.

25. Survival of Enforcement Provisions

The provisions relating to payment obligations, no refunds, chargeback prohibitions, liquidated damages, intellectual property protection, injunctive relief, arbitration, limitation of liability, indemnification, and governing law shall survive the termination, expiration, or completion of any product or service provided under this Agreement.


By Making this purchase, I agree to all of the terms and conditions of this Master Service Agreement. I agree that I have read, or have waived reading, the terms set forth herein.

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